Shipment Support »
We ship virtually to any address in the world. We adhere to a policy of ‘No Profit – No Loss’ principle for our shipping costs which means that you will be charged the same amount what we incur while shipping the consignment. Free shipping of rugs from India with tie-up with FedEx allows us to cater to domestic as well as international clients. The shipping cost is applicable only for those countries or regions where we are NOT providing FREE shipping.
And we do not charge additional for the water-proof, tamper-proof packaging that we do for all our consignments.
FREE Shipping destinations
We offer FREE shipping to US, Canada, UK, Europe, Asia, Australia and New Zealand through FedEx from Mumbai, India. For any other countries or regions we may charge a nominal amount for shipping.
Shipping & Delivery Time
International delivery usually takes between 3 and 5 business days through FedEx from Mumbai, India, depending on the destination and logistical restrictions. This is after we receive your confirmed order and/or payment. However the shipping time does not take into account any delays arising due to Custom delays or other such similar reasons whether in India or the country of import. We do not take any responsibility due to such delays under any circumstances.
All our shipments are sent only through FedEx as they are the world’s premier logistics carriers having an extensive network worldwide.
All consignments are insured during transit until the time of actual delivery. Lost consignments are eligible for a full claim of the Invoice value from the Insurance Company and/or FedEx. Our company only plays a role of a facilitator of the refund amount in such an eventuality without taking any liability whatsoever.