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TERMS OF USE INCLUDING PRIVACY POLICY AGREEMENT BETWEEN USER AND Kashmir Oriental Carpet Enterprises »

Please read this agreement ("Agreement") carefully before accessing or using this web site ("Site"). By accessing or using the Site, you agree to be bound by this Agreement. Kashmir Oriental Carpet Enterprises and its suppliers provide the information and services on this Site to you, the user, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of these Sites constitutes your agreement to all such terms, conditions and notices. The information and services offered on this Site are provided with the understanding that neither Kashmir Oriental Carpet Enterprises, nor its suppliers or users are engaged in rendering legal or other professional services or advice. Your use of the Site is subject to the additional disclaimers and caveats that may appear throughout the Site.

Kashmir Oriental Carpet Enterprises and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction that you take based on the information, services or other material on this Site. While Kashmir Oriental Carpet Enterprises strives to keep the information on this Site accurate, complete and up-to-date, Kashmir Oriental Carpet Enterprises and its suppliers cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

Personal & Non-Commercial Use Limitation: Prohibited Uses »

You may access, download and print materials on this Site for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another Web page, use on any other web site, transfer or sell any information, software, lists of users, databases or other lists, products or services obtained from this Site. The foregoing prohibition expressly includes, but is not limited to, the practices of "screen scraping" or "database scraping" to obtain lists of users or other information.

If and when requested by Kashmir Oriental Carpet Enterprises, you agree to provide true, accurate and complete user information and to refrain from impersonating or falsely representing your affiliation with any person or entity. Except with the written permission of Kashmir Oriental Carpet Enterprises, you agree to refrain from accessing or attempting to access password protected, secure or non-public areas of this Site. Unauthorized individuals attempting to access prohibited areas of this Site may be subject to prosecution.

Proprietery Rights »

All materials on this Site (as well as the organization and layout of the Site) are owned and copyrighted or licensed by Kashmir Oriental Carpet Enterprises, its affiliates or its suppliers. © Kashmir Oriental Carpet Enterprises, 2000. All rights reserved. No reproduction, distribution, or transmission of the copyrighted materials on this Site is permitted without the written permission of Kashmir Oriental Carpet Enterprises.

No Unlawful Or Prohibited Use »

As a condition of your use of this Site, you warrant to Kashmir Oriental Carpet Enterprises that you will not use this Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. If you violate any of these terms, your permission to use the Site automatically terminates.

Liability Disclaimer »

You use this Site at your own risk. If your use of this Site or the materials therein results in the need for servicing or replacing property, material, equipment or data, neither Kashmir Oriental Carpet Enterprises nor its affiliates are responsible for those costs.

CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Kashmir Oriental Carpet Enterprises, ITS AFFILIATES AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS SITE AT ANY TIME. ALL INFORMATION, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IN NO EVENT SHALL Kashmir Oriental Carpet Enterprises, ITS AFFILIATES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR WITH THE DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, PRODUCTS AND SERVICES OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF Kashmir Oriental Carpet Enterprises, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE Kashmir Oriental Carpet Enterprises WEB SITE CONTAINS FACTS, VIEWS, OPINIONS, STATEMENTS AND RECOMMENDATIONS OF USERS OF THE Kashmir Oriental Carpet Enterprises WEB SITE, ADVERTISERS, THIRD PARTY INFORMATION PROVIDERS AND ORGANIZATIONS. THE Kashmir Oriental Carpet Enterprises WEB SITE DOES NOT REPRESENT OR ENDORSE THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH THE WEB SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE UPON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION SHALL BE AT YOUR SOLE RISK. Kashmir Oriental Carpet Enterprises MAKES NO WARRANTY OR REPRESENTATION WHATSOEVER REGARDING THE WEB SITE OR ANY CONTENT, ADVERTISING, SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE WEB SITE. Kashmir Oriental Carpet Enterprises EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION:

(A) ANY WARRANTIES AS TO THE AVAILABILITY, ACCURACY, COMPLETENESS OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES WHICH ARE PART OF THE Kashmir Oriental Carpet Enterprises WEB SITE; AND

(B) WARRANTIES OR FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY OR AGAINST INFRINGEMENT. IN NO EVENT WILL Kashmir Oriental Carpet Enterprises, ITS AFFILIATES, LICENSORS, EMPLOYEES, AGENTS OR CONTRACTORS, BE LIABLE TO YOU FOR ANY DAMAGES OR LOSSES, INCLUDING WITHOUT LIMITATION INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES RESULTING FROM OR CAUSED BY THE CARPETSOFKASHMIR WEB SITE, ITS PUBLIC POSTING BULLETING BOARDS, ITS CONTENT OR ANY ERRORS OR OMISSIONS IN ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification »

You agree to indemnify, defend and hold harmless Kashmir Oriental Carpet Enterprises, its affiliates and suppliers from any liability, loss, claim and expense (including attorneys' reasonable fees) related to your violation of this Agreement.

Jurisdiction »

The jurisdiction of all issues relating to any party involved in this site in any transaction is limited to the Courts of Mumbai, India.

Links To Third Party Websites »

This Site may contain hyperlinks to web sites operated by parties other than Kashmir Oriental Carpet Enterprises, or its affiliates. Kashmir Oriental Carpet Enterprises does not control such web sites, and is not responsible for their contents. Inclusion of hyperlinks by Kashmir Oriental Carpet Enterprises to such web sites does not imply any endorsement of the material on such web sites or any association with their operators, and you access and use such sites, including information, material, products and services therein, solely at your own risk. Furthermore, because the privacy policy you just read is applicable only when you are on our Site, once linked to another web site, you should read that site's privacy policy before disclosing any personal information.

Changes to Website »

Kashmir Oriental Carpet Enterprises, its affiliates and/or its suppliers may make improvements or changes in the information, services, products, and other materials on this Site, or terminate this Site, at any time without notice. Kashmir Oriental Carpet Enterprises may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Agreement. Accordingly, you agree to review the Agreement periodically, and your continued access or use of this Site shall be deemed your acceptance of the modified Agreement.

Kashmir Oriental Carpet Enterprises and other Kashmir Oriental Carpet Enterprises logos, product and service names are trademarks owned by/licensed to Kashmir Oriental Carpet Enterprises, or its affiliates (the "Marks"). Without the prior written permission of Kashmir Oriental Carpet Enterprises, or its appropriate affiliates, you agree not to display or use in any manner, the Marks.

All other trademarks are the property of their respective owners.

General Terms & Conditions »

Kashmir Oriental Carpet Enterprises shall provide the services / merchandise only after the receipt of 100% payment in advance. After receipt of advance payment, if any of the services offered by Kashmir Oriental Carpet Enterprises could not be undertaken for reasons not attributable to the customer, the advance payment would be refunded to the customer subject to any law which may govern such transfer of money. No refund will be permissible if the services contracted could not be conducted for reasons attributable to the customer.

Any liability on Kashmir Oriental Carpet Enterprises on any account shall be restricted to the value of the service/product in question.

Kashmir Oriental Carpet Enterprises shall not be responsible for any loss/claim/damage whatsoever beyond this value.

Prices quoted by Kashmir Oriental Carpet Enterprises for various services/merchandise include expenses incurred by Kashmir Oriental Carpet Enterprises for procuring the services/merchandise, bank transaction charges, communication charges, courier charges etc., except where it is indicated otherwise.

Prices quoted in US dollars are indicative only. However, due to exchange rate fluctuations, the actual price payable in US dollars by the customer may vary from the indicated price. Customers are requested to note that this is a requirement of the credit card issuing companies, and Kashmir Oriental Carpet Enterprises does not have much control over this matter.

Kashmir Oriental Carpet Enterprises reserves the right to revise the prices at any time at its sole discretion without any notice. However, the customer would be liable to pay only at the prices prevailing at the time of acceptance of his order by Kashmir Oriental Carpet Enterprises. These General Terms and Conditions (GTC) would be in addition to any other Special Terms and Conditions (STC) which may be specified by Kashmir Oriental Carpet Enterprises for any particular service(s).

These GTC would be valid for all transactions with Kashmir Oriental Carpet Enterprises done through this portal unless specified otherwise for any particular transaction(s).

Prices »

Being an export oriented online store and operating out of a SEZ (Special Economic Zone) Kashmir Oriental Carpet Enterprises enjoys wide-ranging benefits and tax exemptions from various government authorities in India. Due to this immense advantage our overheads and related sundry costs are significantly reduced that makes our prices amongst the lowest in the industry including our retail store in Mumbai, India, and rest of the competitors.

Privacy Policy »

Information Gathering and Usage - Registration

You may provide us with certain information such as your name, email address, postal address, when registering for certain services such as personalization, chat, email, community pages, contests and promotions. This information will primarily be used for the purpose of providing personalization and verification.

Feedback

Our site's feedback form requires users to give us contact information (like their name and email address) and demographic information (like their zip code, age or income level). We use customer contact information from the feedback form to send the user information about our company and promotional material from some of our partners. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; by sending us an e-mail.

Electronic Newsletter

The site offers a free electronic newsletter to its users. We gather the e-mail addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by using the link provided in every newsletter.

Online Product Display

Though utmost care is taken to present an accurate picture of any given product and is shot extremely professionally, however there maybe some areas wherein the look and appearance may differ from the actual product. Features like colors and in-depth intricate designs may appear different in the site pictures or other requested pictures from the actual product/s that you may have ordered from us. This is solely due to the color distortions presented by the varying resolutions of the various color monitors or other unspecified uses and interference of software.

Custom Duties & Related Taxes »

All the products sold on this website are inclusive of local sales tax, manufacturing tax and turnover tax that are levied in the country of origin of these products i.e. India. However the local custom authorities or any other governing body that may be concerned with the import of our products into your country may charge you based on the local custom rates or taxation rulings. We are hitherto informing that we will not be liable for any such duties/taxes/custom levies that may be payable at your end in your country. The logistic carriers that may be employed by our website for shipment may be asked by your authorities to redeem the above-mentioned taxes that may be applicable from you and you would have to accordingly settle the claims with them.

To avoid any subsequent misunderstandings please note that importing such goods from our website that is based in India, your local Customs authorities may charge you Import Duty and/or other additional related charges - for example a Value Added Tax, a Purchase Tax, Customs clearance fees etc. You, as the importer, are responsible for paying any such costs, not us. We have no control over what you may be charged by your own national tax authorities. We are not responsible for compensating you for payment of any such costs. If you do not know how much (if any) import tax you might be liable to pay, please check with your local tax authorities BEFORE entering into a contract to purchase.

Some countries prohibit or restrict the importation of some types of our manufactured goods. You may need a special or general license and/or other documents to import goods, particularly in larger quantities. It is your responsibility to check with your national Customs authorities whether the goods you intend to import are subject to any such restrictions. If your goods are retained or confiscated by your own national Customs authorities for any reason, it is your responsibility alone to negotiate with them the terms on which such goods might be released to you.

In relation to EU for information gathered from various sources we provide the following information for reference only:
The present Member States of EU are Austria, Belgium, Denmark, Finland, France, Germany, Greece, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and The United Kingdom.

There are territories connected to Member States of the EC to which special rules apply. They are not included in the fiscal territory of the EC, and although goods from these areas are not liable to Customs Duty they are subject to VAT and to Excise Duty.

The Special Territories of the Community are:

  • The Aland Islands (Finland);
  • The Canary Islands (Spain);
  • The Channel Islands;
  • The French Overseas Departments of Guadeloupe, French Guiana, Martinique and Reunion; and
  • Mount Athos - also known as Agion Poros (Greece).

Color Disclaimer »

We do our best to present the products in our website to match their original color and grandeur. While great effort has been made to accurately reproduce products in their original grandeur, there may be minor variations in color of the actual product because of the color variations between the actual product and that is displayed on the screen due to digital photography and color settings and capabilities of monitors. We request you to place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received.

It is practically impossible for us to replicate the same colors on the product/s as seen on your computer/mobile/tablet or any other device/s. Any variation in the shade selected by you is considered as a normal practice as these products have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the electronic screen.

The color names assigned to the product/s are only meant to be for representational purposes and are to be considered within the writer’s literary expression domain. As a result any literal or actual meaning derived due to such identities will be subject to discretion involving artistic and literary language.

Please note that our company does not assume any responsibility for any dissatisfaction or discrepancy as a result of this.

Therefore we will not accept any product/s that you may want to return/exchange due to these aspects under any circumstances.